When a tenant makes a payment by cash, check, or some other method outside of Avail, these payments should be recorded on the payment schedule. This will keep their balance accurate and automatically send a payment receipt.
To record an offline payment, first navigate to the Payments Tab for the desired property. Press the View button next to the charge to view more detail.
Underneath the charge summary, click the Record Offline Payment button.
Enter the amount received, the date received, and the tenant name and press Save. This allows Avail to record the payment accurately for credit reporting purposes
After saving the payment, the data will be recorded and displayed on the payment view.
Back on the payment schedule, the charge will be marked as Paid by Cash or Check. For your convenience, we will send a receipt for the payment to your tenant.
This feature helps you and your tenant keep track of all the payments received, whether they are made online with Avail or in person by cash or check.