One-off charges can be created by a landlord at any time to charge tenants for additional rent, utilities, late charges, or other fees.
1. Navigate to the Payments Tab
2. Select the Request a Payment button
3. Enter Payment Information
4. Verify the information and press Add Charge
There are times when a landlord may need to create an individual charge to their tenant.
To create a new charge, start by navigating to the desired unit by pressing Manage Unit on the dashboard. Then select the Payments Tab at the top of the page.
Select the Request a Payment button in the upper-righthand corner of the payment schedule.
Fill in the charge details. This starts with the amount due and due date.
Select an option from the drop-down list to designate what the charge is for.
Add a short description if applicable.
By default, tenants will be notified when a new charge is created. To create a charge without a notification, uncheck the box labeled: Notify tenants about this charge.
Verify all the information and select Add Charge.
A confirmation will appear once the charge has been created. Press View Charge to view more detail or press Dismiss to return to the payment schedule.
The charge will now appear on the payment schedule for both the landlord and the tenant. A yellow label will designate this as a New charge.
For more detailed instructions, see the video below for a step-by-step tutorial.