There are no fees that tenants must pay to sign up for an Avail account. Depending on landlord preferences and account configuration, there may be some things tenants pay for.
Prospective tenants can share their Renter Profile for free. This will include contact information, residency history, and income data.
Landlords are able to request screening reports from applicants. This can be a Credit Check only for a one time fee of $25.00 per person or the more commonly used full bundle of Credit Check, Nationwide Criminal Background, Complete Eviction History, and more for $45.00 each. These are typically paid directly by applicants and can also be billed to the landlord as preferred.
It is important that tenants be urged to connect a bank account an submit payments by ACH transfer. All payments made by credit or debit cards will include a 3.5% convenience fee billed to the tenant. No service fees are ever deducted from the amount funded to landlords.
For tenants with landlords on paid subscription plans, the ACH convenience fee is waived. Tenants whose landlords are on the Basic subscription will pay a nominal $2 fee per payment.
If you have any additional questions, please reach out to firstname.lastname@example.org.